Terms of Purchase for Abercrombied

These Terms of Purchase govern all transactions made through the Abercrombied website (including the purchase of jeans, tees, dresses, skirts, sweaters, outerwear, fragrance, accessories, and other products). By placing an order with us, you agree to comply with these terms. Please read them carefully before making a purchase.

1. Order Placement and Confirmation

When you place an order on our website, you are making an offer to purchase the selected products under these terms. We reserve the right to accept or decline your order at our discretion (e.g., if a product is out of stock, or if we detect potential fraud).

Once your order is accepted, we will send a confirmation email to the address provided during checkout, which will include details such as your order number, purchased items, total amount, and shipping information. This email serves as formal confirmation that your order has been processed.

2. Pricing and Payment

• Pricing: All product prices listed on our website are in USD (United States Dollars) and include applicable taxes (where required by law). Prices are subject to change without prior notice, but the price charged for your order will be the one displayed at the time of checkout.
• Payment Methods: We accept major credit cards, debit cards, and other secure payment methods as indicated on our website. By providing payment details, you confirm that you are authorized to use the chosen payment method.
• Payment Processing: Payment is processed immediately upon order confirmation. If your payment is declined, your order will not be fulfilled, and we will notify you via email to resolve the issue.

3. Shipping and Delivery

• Order Fulfillment: We strive to process and ship orders promptly. Most orders are shipped the next business day after confirmation (excluding weekends and holidays).
• Delivery Timeline: Once shipped, delivery is estimated to take 5 days from the date of shipment. Please note that this is an estimate—delivery times may vary slightly due to factors such as local logistics or unforeseen delays (e.g., weather events). We will provide a tracking number via email once your order is shipped, allowing you to monitor its progress.
• Shipping Costs: We offer free shipping worldwide on all orders, with no minimum purchase required. No additional shipping fees will be applied at checkout.

4. Returns and Refunds

• Return Eligibility: We accept returns of unused, unwashed, and undamaged products within 60 days of the delivery date. Products must be returned in their original packaging, with all tags and labels intact (where applicable). Certain items, such as personalized products or fragrance (for hygiene reasons), may be excluded from returns—this will be clearly noted on the product page.
• Return Process: To initiate a return, contact our customer service team at [email protected] with your order number and reason for return. We will provide instructions for returning the item(s). You are responsible for ensuring the returned products are shipped safely; we recommend using a trackable shipping method, as we are not liable for items lost or damaged in transit.
• Refunds: Once we receive and inspect the returned items (and confirm they meet our return criteria), we will process your refund within 5–10 business days. Refunds will be issued to the original payment method used for the order. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider’s processing times.

5. Product Availability and Changes

All products are subject to availability. In the event that a product you ordered is no longer in stock after order confirmation, we will notify you via email and issue a full refund for that item (or offer a suitable replacement, if available).

We reserve the right to modify product details (e.g., design, material, size) at any time. If a product’s specifications change after your order is placed but before shipment, we will inform you and give you the option to proceed with the order or cancel for a full refund.

6. Limitation of Liability

Abercrombied shall not be liable for any indirect, incidental, or consequential damages arising from your purchase or use of our products (e.g., delays in delivery, dissatisfaction with product fit or style). Our total liability for any claim related to an order shall not exceed the total amount paid for that order.

We do not guarantee that products will fit specific preferences (e.g., sizing, color shade) beyond the descriptions provided on our website. We recommend reviewing product details (including size guides) carefully before purchasing.

7. Contact Us

If you have questions about these Terms of Purchase, your order, or our return policy, please contact our customer service team at [email protected]. We aim to respond to all inquiries within 24–48 business hours.

Last updated: 2025.07.28